Jabberwocky is a family business with children (and grandchildren) of our own. We created Jabberwocky because we wanted to make a different kind of softplay. One that values all the family – parents, grandparents and carers – as well as children.
When you bring your children to Jabberwocky we know you are trusting us with the most precious people in your life, and that you want to give your children the best possible experiences to help them play and develop their skills. So we provide the safest environment we can, a fun play frame to explore and good food which contains as few additives as possible. We know they will have a great time whilst they’re here!
But what about you?
Parenting is a hard job and although kids may be the joy of your life, we all know they can be stressful and tiring. You spend your time looking after their needs but often get little time for yourself. For grandparents, taking care of grandchildren is a delight but also a huge responsibility.
When you visit Jabberwocky we want you to feel welcome and be able to relax for a while. Of course you are still responsible for your children, but our cafe seating arrangement always lets you see what they’re up to. Our food is prepared on the premises, our coffee is excellent and our scones are legendary! Our cakes are baked here by young people who we are taking time to train towards national qualifications. Our staff and friendly and child-oriented, so if the little one’s lunch ends up on the floor it’s no problem. You can meet your friends here, or just take it easy for a while in the knowledge that the kids will leave tired and happy.
Whether it’s a supplier of our food or another business running an activity on our premises, we will always choose partners who share our values. Our coffee supplier Glen Lyon Coffee Roasters in Perthshire is a small firm roasting delicious coffee near one of the most beautiful glens in Scotland. They can trace their coffee all the way back to the individual farmer who grew it and are happy to pay their growers premium prices for their amazing beans. We’re happy to pay a little more for such good coffee, and are sure you’ll agree once you’ve tasted it!
We love working with anyone who wants to start running their own activities or classes here at Jabberwocky, and proud and delighted that several of them have created businesses here that are now valued and well established. Please talk to us if you have a business idea with appeal to families that could share our space at Jabberwocky.
We’re always keen to provide support for ventures that benefit young families or other causes. If you are fundraising for a playgroup, children’s charity or other cause please get in touch. We may be able to donate a raffle prize, host a collection box, host a table sale or help you raise funds. We have a community notice board in our reception area where you are welcome to place posters or leaflets.
Our lost property policy is to wash and recycle items to children’s charities as soon as it’s clear they’re not going to be reclaimed.
The safety of your family is our top priority during your visit. Our playframe is inspected regularly and are floors are non-slip to keep safe small running feet. We ask you to sign in your children when you arrive and sign out when you leave, even if no-one in your party needs to pay, so that in the very unlikely event of a fire we know you are on the premises. Our fire doors are clearly labelled and painted red.
If you see anything, or anyone, that gives you cause for concern regarding safety then please tell any member of our staff immediately.
We want everyone to have a great time at Jabberwocky and ask everyone to abide by our Rules of Play. These rules exist to ensure that everyone at Jabberwocky stays safe and happy. Acceptance of them is a condition of entry. Jabberwocky reserves the right to refuse admission.
We are here to provide a safe and clean environment for every guest – of whatever age – to enjoy and have fun. All children are allowed full use of the play equipment, specific to their age – baby area for those under 2 years and main play frame for those 2 and over – and activities available at the time of their visit.
For safety reasons, we kindly request that unless helping a child, adults do not go onto the play frame.
Our staff know their most important role is to help everyone enjoy their visit to Jabberwocky. However, supervision of children remains the sole responsibility of the accompanying adult. Also, since germs and sickness are best left at home, please bring any children who are sick or injured to enjoy Jabberwocky another day.
PAY TO PLAY
Entry cost qualifies guests for a single 90 minute session. Babies under the age of 1, adults and older children who do not wish to use the play frame are admitted free.
KEEPING JABBERWOCKY CLEAN
We take pride in our business and have invested in facilities to make sure we keep to the highest standards. To help us, please encourage all children to use the toilet before becoming distracted in play. Our toilets and baby change areas are inspected regularly. We ask that no food or drink is to be taken into the play area.
Shoes must be removed before entering the play areas and socks must be worn at all times. Please leave children’s shoes at reception, as this helps to keep the café area and play area clean. We ask that you remove any jewellery or potentially sharp objects before entering the play area or joining in play activities.
Our food hygiene regulations restrict the consumption of food and drink purchased elsewhere so, with the exception of baby food, only food and drink bought on the premises may be consumed. If you any have concerns about ingredients that may cause allergic reactions, please ask a member of our staff who will be able to advise on content.
FOR OUR YOUNGEST GUESTS
We have facilities to warm food or milk as needed. However we cannot be responsible for the temperature at which the food is given to your child. We are part of the Breastfeeding Friendly scheme and welcome nursing mothers.
Please use the facilities in the baby changing toilets for changing and disposal of nappies. Nappies can be purchased from reception.
State of the art technology has been installed at Jabberwocky to keep everyone safe and secure.
COMMON SENSE MANNERS
Obviously we can’t have any bullying at Jabberwocky, so anyone who shows persistently rough or unsociable behaviour will sadly be asked to leave, after one warning. This decision is entirely at the discretion of the management, and no refunds will be given.
We can’t have anyone deliberately damaging the play structures or any part of Jabberwocky. Anyone who ignores this rule will be expected to pay for repairs.
Whilst every precaution is taken to ensure your time here is a positive and happy one, accidents may happen. Any accident must be reported to a member of staff and documented for our records. Our staff have access to First Aid and a trained First Aider is always available.
NOT OUR FAULT
Jabberwocky does not accept responsibility for:
- Items lost or stolen from the premises
- Loss or injury caused through misuse of play facilities or lack of adequate supervision by an accompanying responsible adult.